User Agreement


Rental Guide and Rental Duration

Only the person (s) whose names are written in the contract and delivery form can use the vehicle rented from our company. Any accidents and damages that may occur if third parties, whose names are not included in the contract, use the vehicle will not be subject to any damage guarantee. In order to increase the number of vehicle users, “additional driver” service must be purchased from our branches. Maximum 1 additional driver can not be recognized for a rental vehicle. The person to be added to the contract as an additional driver must also meet the age requirements and driving license conditions determined according to the vehicle groups.

The mileage limits also vary depending on the rental period of the vehicles.

250 KM per day for 1-day rentals here
200 KM per day for 5 to 10 days rentals
There is a 170 KM limit for rentals between 15 and 20 days.
While this figure is reduced to 140 km for rentals for 20 days or more, a total limit of 3500 km is determined for monthly rentals.

In cases where the specified mileage limits are exceeded, 1 TL + VAT is collected from the tenant for each kilometer exceeding the specified limit. In our car rental applications, our vehicles are rented by determining the rental period for 24 hours a day, 30 days a month. In case of possible delays in the return period of the rented vehicle; In the case of delivery delays between 1-2 hours, 1/3 of the valid rental price, delivery delays between 2-3 hours, 2/3 of the valid rental price for delivery delays of 3 hours or more, 1 full day additional charge is made over the valid rental fee.

Fuel and Traffic Fines

The fuel expenses of the rented vehicles during the rental period belong to the tenant. During the return of the vehicles, the vehicle must be at the level of the fuel it was received. If the vehicle is delivered at the deficient fuel level, 25% of the missing fuel price is added to the missing fuel price and the difference is collected. All traffic fines encountered during the rental period belong to the tenant. All traffic fines are billed to the tenant, including OGS-HGS crossings, incorrect toll booths on bridges and highways. Even if traffic fines are notified to our company later, the tenant customer is responsible for all traffic fines during the rental period.

Terms of payment

In the rent a car application, the vehicle rental fee, the additional product and service fee and the guarantee amount are collected from a credit floor belonging to the tenant at the beginning of the rental period. Depending on the additional fee difference that may occur at the end of the rental period, a refund or additional charge will be reflected on the credit card. During the contract, the tenant must present and have a personal credit card. The tenant must present and keep a personal credit card. Within the scope of the rental guide, there is a security fee besides the car rental fee. The deposit fee is determined according to vehicle groups and varies between 500 TL and 2000 TL. The amount of the car rental coverage is collected from the tenant's credit card at the beginning of the rental, with a provision application. This collateral amount collected is returned to the credit card completely within 7 days if no additional fee has been incurred at the end of the lease.

Cancellation and Refund Conditions

If you submit your cancellation request on the date of your reservation, your payment will be fully refunded.
In the case of paid reservations, if your rental is less than 24 hours before the purchase time, a refund will be made by deducting the 2-day rental fee. If your reservation days are less than 2 days, no refund will be made.

Driving License Requirement in Car Rental Services

When you get car rental services through our company, you must have a driver's license. Because the driver's license reveals that the renter has the authority to drive a vehicle and officially documents it. The license conditions are included according to the type of vehicle selected and the class in which it is located. In car rental transactions made through our company, vehicles in the economy segment are required to have a driving license for at least 1 year. If the vehicle you will rent is in the middle segment, you must have a driver's license for at least 2 years. In another class, upper segment vehicles, you need to have a driver's license for at least 3 years in order to rent. In addition, our customers must indicate their driver's license number in their rental transactions.

Age Limit When Renting a Car

Even if you have provided the license conditions through our company, if you want to get a car rental service, you must also provide age limits. Although the license class and duration vary according to the vehicle segment characteristics, the age limits also vary. If you want to rent an economy segment through our company, you must be over the age of 21. If you want a mid-segment vehicle, you must be at least 23 years old. When you request an upper segment vehicle with high features, you must be at least 25 years old.

Why Is There A Driving License And Age Limit In Rent A Car Services?

Businesses that provide rent a car services such as our company provide services with both driver's license and age limit. Because in the segment where the vehicle is located, the license experience period shows how healthy and reliable you can use the vehicle. In addition, within the scope of the lease contract, the age characteristics and the requirement for the duration of the driving license are absolutely included in the class information. This information is requested from you as you will show how much vehicle driving experience you have during the period of license. In addition, confidence is provided that you are experienced and adult enough to use the vehicle you request to rent in accordance with the age you have.