Rental Conditions

Only the person (s) specified in the contract and delivery form can use the vehicle you rented. No damage guarantee is valid for damages that may occur if third parties not specified in the contract use the vehicle. You can purchase "Additional Driver" service from our branches to increase the number of vehicle users. Maximum 2 additional drivers can be defined for a vehicle. It is possible to rent within the age and license year conditions specified in the vehicle groups. If these conditions are not met, you can purchase the "Young Driver" service package and rent it within the limits included in this package. The young driver service package also includes the "Maximum Assurance" service. You can learn the additional driver and young driver service fees from our reservation center and branches.
 
Age and Conditions of Driving License
The minimum age and license year information depending on vehicle groups are given in the table below. Both the tenant and the additional driver (s) must meet these conditions. On the driver's license, T.C. identification number is required. 
 
WFQahm

 

 

Rental Period

 
 
In case of possible delays:
 
In case of delay of more than 2 hours, 1/3 of the car rental price valid on that date
In case of delay of 3 hours or more, 2/3 of your current car rental price
 
 
In case of a delay of 4 hours or more, a daily rental fee valid on the relevant day will be added to your contract and the collection will be made from your credit card.
 
 
 
Fuel
Please deliver the vehicle with the fuel level you received. If the vehicle is delivered with missing fuel, it will be charged by adding a service fee of 40% of the additional missing fuel price to the missing fuel price.
 
 
 
 
 
Vehicle Delivery
 
 
Return to Branch:
 
When you want to return your vehicle to a branch other than the one you rented, a "One Way" fee will be applied.
 
The One Way fee is also applied when you return it to a different branch from the branch in the same city.
 
 
 
Picking Up from Address and Delivering to Address:
 
 
 
Our delivery and pick-up service varies according to the availability of our branches. For all details, you can contact our branch you want to rent.
 
 
 
Insurances and Guarantees
Our vehicle insurances vary according to the campaign and prices. Insurance details are specified in your contract and delivery form. You can consult our reservation center or our rental branch to get information about the fees and limits of additional insurances you may need. Information about the insurances and guarantees that we offer is as follows.
 
 
 
Mini Damage Insurance: It is an insurance that offers the advantage of providing repair with tenant declaration for unilateral damages up to 750 TL including VAT.
Super Mini Damage Insurance: It is an insurance that offers the advantage of providing repair with tenant declaration for unilateral damages up to TL 1,500 including VAT.
Personal Accident Insurance: It is an insurance that covers the driver and the people in the vehicle within the insurance limits.
Liability Insurance Against Third Parties: In addition to the compulsory financial liability (traffic) insurance, it is an insurance covering the damages within the framework of specified limits against third parties.
 
 
Standard Assurance Package: It is an insurance package that covers Mini Damage, Personal Accident and Liability Insurance Against Third Parties.
 
Super Assurance Package: It is an insurance package that covers Super Mini Damage Insurance, Personal Accident Insurance, Liability Insurance Against Third Parties.
 
 
 
Traffic Fines
 
 
The payment of any traffic ticket (including the use of faulty toll booths on bridges and highways) and the service fee will be made from the credit card of the tenant whose name is mentioned in the contract.
 
 
 
Additional Products and Services
 
 
Our products and services that you can purchase in addition to your car rental are as follows. You can find information about fees and details from our reservation center and branches.
 
Child Seat and Booster
Navigation
Delivery and Returns
Young Driver Service
Additional Driver Service
Our products and services that you can purchase in addition to your car rental are as follows. You can find information about fees and details from our reservation center and branches. If the daily limit exceeds the monthly limit, the total mileage used, regardless of the contract day, cannot exceed the monthly limit of the relevant vehicle group. Additional mileage packages can be purchased on the additional services page.
Group Definition Vehicle Group Daily KM Monthly KM Limit KM Exceeding Fee (GBP)
Economy E 500 4000 0,35
O
B
X
N
Z
R
Economy
 Plus
A
Middle Eko C
Middle
 
H 0,50
I
D
G
SUV Eko K 500 3000
M
SUV S 0,60
SUV Plus T
SUV Sport M
Büyük F
Attractive Plus J 0,75
Y
S
Minibus W
Lux, Premium L 0,90

 

Payment Terms and Security
 
The guarantee amount, together with the vehicle rental fee, additional product and service fees, is collected in advance from a single personal credit card of the tenant at the beginning of the lease. Depending on the fee difference that may occur at the end of the rental, the credit card is charged or refunded. The tenant must be present at our branch in person and no additional driver or credit cards belonging to a different person are accepted.
 
Security Fee:
 
Except for the car rental fee, the collateral amounts determined according to the vehicle groups and varying between 750 TL and 4.250 TL are collected from the personal credit card of the tenant at the beginning of the rental. These collected coverage amounts are fully refunded within 7 days at the latest if the vehicle is taken back as it was delivered to you.
 
Security
 
To make your shopping more secure, www.garenta.com.tr uses SSL security certificate.
 
 
 
Important Notices
 
 
All rental fees are collected from the tenant's personal credit card. Debit card, virtual card, debit card are not valid.
In case of any damage, in order for your insurance to be valid, you must notify the emergency hotline and inform the Traffic Police or Traffic Gendarmerie teams without moving your vehicle from the scene of the accident and get a "Alcohol Report with Police Report". If the persons who had an accident in traffic accidents with material damage agree on the occurrence of the accident, a "Material Damage Accident Determination Report" can also be issued.
In case the vehicle is stolen, the "Theft Detection Report" should be obtained by calling the police. The key of the vehicle must be delivered to us with the report received.
You have an accident with your car, stolen vehicle, failure of the tire burst and in case you need any kind of emergency assistance, 7 days, 24 hours, all serving in Turkey 0850 222 5478 number "Emergency Help" hotline you can call us.
Overseas Output: As any of our insurance does not apply outside the borders of Turkey, the removal of our vehicles is also prohibited outside the borders of Turkey. Please check the delivery form and your contract.
Your car rental reservation has been confirmed to the vehicle group and there is no guarantee of any brand and / or model.
Renter; In the vehicle that it received in a solid and good condition, usage error and / or carelessness, imprudence etc. For reasons (without limitation, transmission failure due to incorrect gear shifting, damages caused by continuing to use the vehicle even though the warning light is turned on, damages caused by hitting the bottom of the vehicle, damage to parts such as tires and rims, malfunctions and damages caused by fuel, etc.) It accepts and undertakes to pay all damages and losses, including any mechanical and electrical damages. All damages and losses, including these mechanical and electrical damages, are not covered by motor own damage and guarantees.
The winter tire option is offered as an additional product and is a fee-based service. Winter tires vary by region and branch, and are limited by stocks.
Your financial analysis must comply with the GarentaDAY rental criteria so that the reservation you will make for all groups is final and you can purchase your vehicle. You can have your financial analysis done by calling our branch where you will rent.
* “Your financial analysis can be obtained from T.C. your ID number and your GSM number registered in T.C banks. After receiving this information during the inquiry, you need to confirm the message sent to your GSM number registered in Turkish banks. "
 
Class Vehicle Group Findeks Score
Economy O 800
Economy